I am a great fan of Avaya partner ACS. I guess because I spend a lot of my job fitting different systems like this, I get to know a lot about them. I have to test them and therefore I know which is the easiest to use and which has the most functionality. I recently put one in an office and they were using it before I left and I hadn’t even given them the instruction booklet. It just shows how very simple it is to learn and also how exciting it is, if they were that fast in wanting to use it. It was great to see as it is a shame when you install something and it is never used. I know that one company I worked for installed Avaya IP office phones because they had some budget to spend and then never bothered to use them which was such a shame as they are such good phones. It seems ridiculous to do this, especially with such useful and easy to use things, but I guess they didn’t have as much use for them as they thought they would.

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